A Seminar Paper On Service Quality, Client’s Satisfaction With Audit Firms In Nigeria.

47 pages ID: ACC3101

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Project Details

DepartmentAccounting
TypeProject
Pages47
Reference StyleYES
FormatMS Word & PDF
Reference No.ACC3101

Abstract

Abstract The study investigated the effect of audit firms’ service quality on customers’ satisfaction. KPMG, Deloitte,  Price water house cooper and Ernst & Young  which are the big four  audit firms in Nigeria and another four small audit firms namely; Adebola Shobanjo and Company, Daca Consult Limited, Emiabata Lawal and co. Chattered Accountants and Ace Audit Control and Expertise were used as a case study. A survey of three hundred clients from different organizations’ which rated the services of the audit firm using the SERVQUAL model is conducted. Both descriptive and inferential statist…

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Pages47
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