The Impact Of Organizational Structure Of Commercial Banks On Efficient Customer Service In Nigeria (a Case Study Of First Bank Plc)

This research is a study aimed at finding the main causes of customers of commercial banks to be prompt wherever they are in their current or saving accounts or withdrawing cash from their savings account balances or cash cheque in their current account balance. Consequent upon this, it will determine the impact balance of the organizational structure of commercial banks on efficient customer services.  In other words, this pieces of research work goes to determine whether the organizational structure of commercial banks service in Nigeria especially First Bank (Nig) Plc. This research was res…