The Role Of Commercial Banks In Small Scale Business Financing

ABSTRACTNew products are developed in the Banking industry to meet the ever-growing needs of customers.In this research work, the research choose four of the products, measured the extend to which they have been able to satisfy the customers. The products selected are SMALL CARD, INTERNATIONAL MONEY TRANSFER, EDUCATIONAL SCHEME AND INTEGRATED BANKING NETWORK TRANSACTION.Data collected through questionnaire are presented in tabular form and percentages and pie chart are needed to analyze them. The research work revealed that the product has been able to satisfy the customer to a very high level…