An Assessment Of Customer Service In Financial Institution. (a Case Study Union Bank Of Nigeria Plc Enugu)

ABSTRACTService is the central bank motto in the distribution of its various production packages and marketing strategy implementation. Customer are satisfied when they get the service they want at the right time, right place , right price and  in the  right manner. The issue of efficient service in banking industry has being given serious attention nojt only byj them management because of the competitive nature of banking inidustry in Nigeria. This fact and also the view that human needs Are insatiable underscore the need. For a study to improve the services rendered to custome…