Impact Of Information & Communication Technology On Banking Industry In Nigeria

INTRODUCTION As we move into the 21st Century, banks all over the world realize that only those that overhaul the whole of their payment and service delivery systems and operations are likely to survive and prosper in the New Millennium. This is due to the pressures of globalization, consolidation, deregulation and rapidly changing technology. Today’s business environment is very dynamic and undergoes rapid changes as a result of technological innovation, increased awareness and demands from customers. In view of this, the banking industry of the 21st Century operates in a complex and competi…