Employees’ Participation In Decision Making On Job Productivity

 (A CASE STUDY OF COCA COLA LIMITED, BENIN CITY) CHAPTER ONE INTRODUCTION 1.1     BACKGROUND OF THE STUDY A modern forward-looking business does not keep its employees in the dark about vital decisions affecting them but it trusts them and involves them in decision making at all levels. “Command and control” is no longer an adequate model, a more open and collaborative framework will exploit the talents of all employees (Hewitt, 2002). Employees must be involved if they are to understand the need for creativity and if they are to be committed to changing their behaviour at work, in new and imp…