Total Quality Management: A Sine Qua Non For Organizational Effectiveness

100 pages Chapters 5 ID: BAM1445

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DepartmentBusiness Administration and Management
TypeProject
Pages100
Chapters5
FormatMS Word & PDF
Reference No.BAM1445

Abstract

. AN ANALYSIS OF STANDARD TRUST BANK ABSTRACT The purpose of every business is customer satisfaction. But, management controlled system makes it impossible for organization to achieve this goal. this project reveals total quality management (TQM) as a sine qua non for organizational effectiveness achieving customer satisfaction. TQM is simply a customer focused performance enhancing tool, that is always striving to do better tomorrow what was done well today: sorting out smaller problem while looking for major ones and paying attention to smallest details. In carrying out this research work, q…

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