The Challenges Of The Internet In Today's Nigeria Business Environment

CHAPTER ONE GENERAL INTRODUCTION Background to study A study by BMG et al. (2015) found that almost all SMEs used the Internet for commercial purposes, but the intensity of use varied with size. The most common use of the Internet was to be in contact with customers. Although the use of e-commerce is increasing, it was still much less frequent: only 20% of turnover came from this source in 2013 and only 22% of companies made online sales. A quarter of SMEs reported that they did not have basic digital skills; There was a positive relationship between the numerical ability level and the growt…