Customer Satisfaction As It Relates To Employee Satisfaction: A Case Study Of Road Transportation Industry In Benin City

111 pages Chapters 5 ID: BAM1503

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Project Details

DepartmentBusiness Administration and Management
TypeProject
Pages111
Chapters5
MethodologyDescriptive and Inferential Statistics / Chi Square
Reference StyleYES
FormatMS Word & PDF
Reference No.BAM1503

Abstract

CUSTOMER SATISFACTION AS IT RELATES TO EMPLOYEE SATISFACTION:                    A CASE STUDY OF ROAD TRANSPORTATION INDUSTRY IN BENIN CITYABSTRACTThis study  examines the nature of employee satisfaction as it relates to customer satisfaction in the road transportation industry in Benin city, Nigeria. Attempt was made to investigate impact of employee satisfaction on customer satisfaction in service sector. It also looked at the various factors that determines customer satisfaction and Employee …

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Pages111
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