Conflict Management And Resolution In Small And Medium Scale Enterprises In Anambra State

ABSTRACT This study looked at the extent to which conflict management and resolution affect productivity in small and medium scale enterprises in Anambra state. The objectives of the study include to identify the causes of conflict in small and medium scale enterprises, to highlight the positive and negative causes of conflicts, to evaluate the strategies for managing them and to assess to which worker’s productivity are affected by conflicts.This study utilized data from primary and secondary sources, the primary sources was gathered from questionnaire and personal interview while the seconda…