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Project Details
| Department | Business Administration and Management |
| Type | Project |
| Pages | 52 |
| Reference Style | YES |
| Format | MS Word & PDF |
| Reference No. | BAM3044 |
Abstract
ABSTRACT This study sought to examine the impact of Automated Teller Machines (ATM) and customer satisfaction of United Bank of Africa (UBA) Kansanga Branch, Kampala, by analyzing the impact of time saving and accessibility of ATM services on customer satisfaction of United Bank of Africa (UBA) Kansanga Branch. A descriptive research study design was applied where qualitative and quantitative data collection techniques were applied (Interview and FGD; and Questionnaire Method). Data was collected from 3 Key Informants (Staff), 89 customers. Analysis of data was by use of the Statistical Packag…
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Full material
₦ 5,000 $(29)
| Pages | 52 |
| Delivery | Instant, after payment |