Electronic Banking And Service Delivery In Orient Bank Limited, Kamp Ala Central Division Kampala, Uganda

ABSTRACT The study intended to establish the relationship between "Electronic Banking and Service Delivery in Orient Bank Limited, Kampala, Uganda". The findings indicated that majority of respondents were male (68%) in the age bracket of 20-39 years (46%), most of respondents (3 7%) were Bachelor holders, a large number of the respondents in this sample were tellers (34%) and had worked for 2-3 years (53.3%), these were followed by those who have worked for 3 years and above (33.3%) and only 13.3% had worked for 1-2 years. Regarding Electronic Banking, the findings reveal that, Network admin…