Full material
₦ 5,000 $(29)
| Pages | 56 |
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Project Details
| Department | Business Administration and Management |
| Type | Project |
| Pages | 56 |
| Reference Style | YES |
| Format | MS Word & PDF |
| Reference No. | BAM3415 |
Abstract
ABSTRACT The study examined the relationship between customer service and performance of Uganda Telecom Limited in Kampala. The study intended to fulfill the following objectives; to determine how efficient UTL customer care center is in handling customers. To determine the main problems and frequent complaints UTL customers are experiencing and finally to determine the after sales services that the UTL company offers to its customers. The study revealed the following major findings, as regards to customer satisfaction levels with customer care centers; most of customers are dissatisfied with…
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Full material
₦ 5,000 $(29)
| Pages | 56 |
| Delivery | Instant, after payment |