Computerized Systems Effects And Performance Of Customs And Border Control Department Of Kenya Revenue Authority

The public has for long time complained about the performance of customs and border control department due to its numerous complex procedures for clearance of goods imported to the country. This study examines the effectiveness of the computerized system on the performance of Customs and border control department of Kenya Revenue Authority. The research design used for this study was descriptive survey. The target population was 120. The sample chosen comprised staff working in various tax collection stations. The sample size comprised of 120 respondents selected using stratified random sampli…