Strategy Implementation On Service Delivery In Siaya County Government, Kenya

There have been a lot of inefficiencies in service delivery by county governments to the public. It is a well-known fact that service delivery by county governments is beset with a lot of challenges ranging from corruption, political interference, poor working condition, outdated and outmoded systems, tribalism, nepotism, procedures and practices among others, conspire to impact adversely on service delivery. Service delivery has become a parameter of defining the level of satisfaction amongst clients in most organizations, contributing to the development and restructuring of most organization…