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₦ 5,000 $(29)
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Project Details
| Department | Business Administration and Management |
| Type | Project |
| Pages | 3 |
| Reference Style | YES |
| Format | MS Word & PDF |
| Reference No. | BAM3625 |
Abstract
ABSTRACT Telecommunication plays a significant role in the country's economic development. Firms' profitability, growth and survival depend upon efficiency and effectiveness of data, voice and media transmission. Across section survey of five customer care centers owned by three mobile service providers was done. Simple Random sampling was carried out to sample 150 mobile subscribers apportioned in proportion h/-.their market share. '" Since this is an industry characterized by high competition and relatively low switching costs the researcher investigated customer service strategies employed…
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Full material
₦ 5,000 $(29)
| Pages | 3 |
| Delivery | Instant, after payment |