Factors Affecting Service Delivery In Parastatals: A Case Study Of Rural Electrification Authority, Kenya

65 pages ID: BAM3821

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DepartmentBusiness Administration and Management
TypeProject
Pages65
Reference StyleYES
FormatMS Word & PDF
Reference No.BAM3821

Abstract

There is need for critical service delivery in REA a state corporation which is mandated to accelerate the pace of rural electrification in order to promote sustainable socio economic development. Like any other organizations ,it faces complains about service delivery, it is normal for a human being not to get satisfaction no matter how good a service but organizations will always try and go overboard to please their customers. It is also important to observe that there are notable successes, failures and missed opportunities in the history of State Corporations in Kenya. Financial sector regu…

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