Factors Influencing Software As A Service Enterprise Resource Planning System Implementation. Case: Small And Medium Enterprises In Manufacturing Industry In Nairobi County

ABSTRACT Software as a service is a model that has recently been used to offer software systems in the world. The purpose of this research was to investigate the factors influencing implementation of ERP system as a SAAS among Small and Medium enterprises within the Manufacturing Industry in Nairobi County. Specifically, the study sought to establish the organizational, environmental and technological factors influencing the implementation of ERP system as a SaaS among SMEs within the manufacturing industry in Nairobi County. This research used a descriptive survey design. The study populatio…