The Impact Of Human Relations Skill On The Effectiveness Of The Office Manager

ABSTRACT Management in every endeavour of life cannot be practiced in isolation with human elements.  It is therefore pertinent that a manager, particularly an office manager be skilled in handling human elements in and outside the organisation.  The aim of this research is to ascertain the impact possession of human relations skill has on the effectiveness of an office manager. The population was office managers and administrative managers of business organisations in Enugu metropolis.  Data were collected from office managers and staffs through the use of questionnaires, other data that are…