The Role Of Customer Satisfaction And Its Effects On Sales Volume: A Case Study Of Toyota Uganda

57 pages ID: BAM4858

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DepartmentBusiness Administration and Management
TypeProject
Pages57
Reference StyleYES
FormatMS Word & PDF
Reference No.BAM4858

Abstract

ABSTRACT The study was carried to establish the role of customer satisfaction and its effects on sales volume (a case study of Toyota Uganda). it was guided by a number of objectives which were to examine the factors that affect customer satisfaction, to determine ways to improve customer satisfaction, establish factors that determine sales volume, and to establish ways on how to improve sales. The study mainly concentrated on Toyota motor vehicles users. The study focused on Toyota Uganda to determine the impact of customer satisfaction and its effects on sales volume since the company was f…

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Pages57
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