Communication As A Tool For Effective Management In The Banking Industry (a Case Study Of Union Bank Of Nigeria Plc)

ABSTRACT This work is aimed at critically examining communication as a tool for effective management in the Banking Industry.  Union Bank of Nigeria Plc Eastern Area Office was used as a case study. Literature related to the subject were reviewed.  Primary and secondary data were collected through the use of questionnaire, interview and from texts, journals and the company’s records. From the data collected and analysed, it was found among others that: 1.Face to face communication is not common between the top management and the subordinates. 2.For communication to be effective in an organi…