The Effect Of Business Process Reengineering On The Organization Objectives In First Bank Plc

ABSTRACT The study examined effect of business process re-engineering on the organizational objectives of First Bank Plc, Kaduna. A survey study was used to obtain empirical data from the field, through the use of 21 item questionnaire design in five likert scale. The population consisted of staff of First Bank Kaduna main branch Yakubu Gowon Way. Out of a total population of 125 staff 100 was selected using the simple random selection technique. The research findings indicate that business process re-engineering facilitates goal attainment through improvement in the workflow of an organizatio…