Service Quality And Customer Satisfaction Among Restaurants Within The University Of Benin

ABSTRACTThis research aims to address the quality of services rendered by the University of Benin to her students who could also be regarded as her customers and the level of their satisfaction with the aforementioned services. Particularly, the undergraduate students are the main focus of the study. The main objective is to investigate the relationship between service quality and student satisfaction in the University of Benin.100 copies of the questionnaire were administered to selected students on the basis of the convenience sampling method. The findings from the data collated revealed tha…