Impact Of Electronic Payment System On Customer Satisfaction

50 pages Chapters 5 ID: BAM0786

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DepartmentBusiness Administration and Management
TypeProject
Pages50
Chapters5
FormatMS Word & PDF
Reference No.BAM0786

Abstract

The study examined the impact of electronic payment system on customer satisfaction in Nigeria. Particularly, the study investigated the extent to which electronic payment systems such as internet banking, mobile banking, ATM and POS system influence customer satisfaction in Nigeria using a case study of students of Redeemers University.  It can be deduced from the review of literature that e-payment systems promote service delivery, loyalty and customer satisfaction. E-payment systems help to track customers. It also helps to map out terrains of the future and chart the most profitable cours…

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