The Role Of Management Information System In Improving Customer Services In The Banking Industry

58 pages Chapters 5 ID: BAM0054

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DepartmentBusiness Administration and Management
TypeProject
Pages58
Chapters5
Methodologysimple percentage
Reference StyleYES
FormatMS Word & PDF
Reference No.BAM0054

Abstract

THE ROLE OF MANAGEMENT INFORMATION SYSTEM IN IMPROVING CUSTOMER SERVICES IN THE BANKING INDUSTRY (A CASE STUDY OF UNITED BANK FOR AFRICA PLC) PROPSAL  This research work was aimed at determining the extent to which the role of management information system will improve customer services in United Bank for Africa (UBA) Plc with much emphasis on the impact of computerization of its operations. A structured questionnaire made up of a little combination of dictatorship and open ended questions was developed and distributed to a total number of 97 employees comprising of both make and fem…

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Pages58
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