Application Of Total Quality Management Techniques The In Manufacturing Sector Of Nigeria Economy

CHAPTER ONE INTRODUCTION 1.1            BACKGROUND OF THE STUDY Today, the universe has witnessed various changes that had been affecting human existence, particularly from the period of Stone Age to the computer age.  The full conceptual significance of the modern view of quality cannot be conveyed by such a succinct expression as “total quality”.  The adjective ‘total’ is so broad that inevitably it becomes ambiguous; any plausible interpretation could be included (even that of absolute quality, free of defects).  Conventionally ‘total’ is used to indicate company.  Wide application, and ter…