Analysis Of Data Mining Techniques Of Telecommunication Companies In Nigeria

ANALYSIS OF DATA MINING TECHNIQUES OF TELECOMMUNICATION COMPANIES IN NIGERIA: A CASE STUDY OF MTN NIGERIA CHAPTER ONEINTRODUCTION1.1   BACKGROUND TO THE STUDYThe telecommunications industry generates and stores a tremendous amount of data (Han et al, 2002). These data include call detail data, which describes the calls that traverse the telecommunication networks, network data, which describes the state of the hardware and software components in the network, and customer data, which describes the telecommunication customers (Roset et al, 1999). The amount of data is so great that manual analys…