Computer Troubleshooting System Case Study: Rick Ict Laboratory- Gulu

ABSTRACT Automation of Computer troubleshooting system is meant to store, update and help the users and administrators in finding problems and solutjons associated with computers in the Rick lCT Laboratory. This will also cater for the newly detected problems and symptoms in the computers at the institution. It's in due course because of the problems incurred due to poor computer troubleshooting techniques in the institution such as software and hardware failures like hard disk crushing, inadequate power supply, incompatibles devices, and data loss. The system will therefore generate reports f…