Design And Development Of Electronic Service Provision And Performance Of Hotels In Arua District. Case Study: Pacific Hotel- Arua

Hotel Pacific was established by a proprietor in 1995 as a private Hotel under the Ministry of Wild Life and Tourism. This Hotel was established in order to improve and develop tourism sector due to increased number of tourists who visit Arua District. Formerly the number of Hotels was less, services offered were insufficient, and therefore, there was a need as to how the tourism department could develop the sector. The services offered by this Hotel to some extent has satisfied the tourism sector, may be if some more Hotels could emerge in near future with the current world standards of requi…