Development And Usability Evaluation Of A Mobile-based Crossplatform Interactive Museum Guide- Imuseum

ABSTRACT Public participation and visitor satisfaction in museums are directly related to the experience of learning, discovery and involvement in motivating learning behaviours. In most cases, visitors’ experiences are significantly improved if they gain substantial knowledge on each artefact of interest from the museum guides and this is critical to user satisfaction, however, the ratio of human guides to visitors is grossly inadequate. A visitor touring in a group is hardly taken care of individually by the human guide. In addition, existing information systems for museums guides are often…