Design And Implementation Of A Customer Complaint System

ABSTRACTThe major problems that lead to this research are poor communication approach of the company to old and new customers which did not make provision for dynamic online/offline business. These computerized of this studies look into integrate and distribute enterprise resource planning with customer relationship management system. This is a business organization term for methodologies, software and usually internet capabilities that help an enterprise management customer relations in on organized way is a widely implemented strategy for managing a company’s interactions with customers, cli…