Design And Implementation Of Customer Relationship Management

SYSTEMABSTRACTThis project topic “Customer Relationship Management System” was carried out with a view to creating an application that will be used to keep, collect information of customers such as basic information, educational background, and service preference. The project developed a system that lets management efficiently manage customers and its transaction with the company. The system was developed using visual basic 6.0 programming language. This language was used because of its easy syntax and structure for developing graphical user interface windows based application.CHAPTER ONE1.0 I…