Total Reward System And Employee Retention At Mukurwe-ini Wakulima Dairy Limited, Nyeri County

ABSTRACT Employee retention remains a key challenge facing the Dairy Industry in Kenya. The implication lies in the costs related to labour turnover. Costs related to directly replacing an employee can be as high as fifty to sixty percent of the employee’s annual salary, but the total cost of turnover can reach as high as ninety to two hundred percent of the employee’s annual salary. Total reward system has been suggested as a key tool that can change the state of high turnover and ensure retention of talented and highly productive workforce. The current study sought to determine the effect o…