Learning Organisation And Employee Performance Of Equity Bank In Kiambu County, Kenya

ABSTRACT Competition in the banking sector has been increasing globally, hence, implementation of learning organization becomes a key focus in any organization. Research indicates that employees play a major role in the banking sectors and they are the determinants of customer retention. Hence employee performance is a key issue that most banking sectors look upon. Studies have indicated that most banks perform poorly in terms of ensuring that the performance of their employees is high hence facing high employee turnover rates. Kiambu County, Equity banks is among the many commercial banks pr…