Impacts Of Claim Settlements On Profitability In The Nigerian Insurance Industry

ABSTRACT In the past, insurance companies hardly thought of how best to manage genuine claims and this led to the creation of a bad image for the insurance industry. An increasing number of insurance companies in recent years coupled with the declining purchase of insurance policies has forced companies to work on better methods of managing claims. I delved into this study in order to aid readers identify some of the problems militating against adequate settlement of claims. The data used for this research was carefully collected through extensive field work and the instrument used in collect…