Risk Assessment & Management In Outsourcing Of Facilities Management Services.

INTRODUCTION Facilities management (FM)  adds value  to  organizations  in a variety  of  ways.  For instance, FM offers an integrated approach to maintaining, improving and adapting the buildings and other infrastructure of an organization in order to create an environment that strongly supports the primary objectives of the organization  (SFMS, 2006). Cotts and  Lee  (1992)  describe  FM as  an  essential  business  function  affecting  not  only revenues and costs but production, quality of life for employees, health and safety, the work  environment,  and  increasingly,  the  ability  to  …