A Role Of Public Relations Enhancing Customer's Satisfaction In A Government Parastatals

ABSTRACTThe role of public relations in ENHANCING  CUSTOMERS SATISFACTION IN A GOVERNMENT PARASTATALS (A CASE STUDY) OF THE ENUGU STATE IDATER CORPORATION) is hinged on disclosing the necessity of applying public relations and the role public relations can play in rendering a satisfactory services which will not only retain customer but attract more customers to a government firm.Accordingly, customer satisfaction has to do with serving the customers in a most respectable and satisfying manner as well as conducting such services in a way he customer like or want according to John Hoepers …