The Role Of Public Relations In Enhancing Customers Satistation (a Case Study Of Nigerian Airways Enugu)

ABSTRACT This study is aimed at pointing out the function of pubic relations officer in customer’s satisfaction in Nigeria Airways Enugu. Research method: The data for this study were collected through questionnaire. Thereafter the data collected were analyzed using chi – square method (X2) =  (0  -e) Which served to out qualitative characterizes In the data into numerical form and relationships.The research finding the essentials of public relations officer in an establishment.The effect of public relations in promoting the image of an organization.  TABLE OF CONTENT Title pageApproval page D…