Factors Affecting Patient Waiting Time In The Out Patient Department In Health Care Delivery In Mokwa

ABSTRACT Patient waiting time is the time interval between when a patient presents him/herself for health care services and when he/she finally leaves the health facilities. This project work examined the causes of patient waiting time in the outpatient department at the General Hospital Mokwa. Using simple random of twenty one questionnaires to elicit information from health record officer, physician and patient attending consultative outpatient department. The results obtained indicated that truly there are some factors that serve as hindrances for the effectiveness of appointment system w…