The Role Of Public Relations In Enhancing Customers Satistation

THE ROLE OF PUBLIC RELATIONS IN ENHANCING CUSTOMERS’ SATI STATION (A CASE STUDY OF NIGERIAN AIRWAYS ENUGU ) ABSTRACT This study is aimed at pointing out the function of pubic relations officer in customer’s satisfaction in Nigeria Airways Enugu.           Research method: The data for this study were collected through questionnaire.           Thereafter the data collected were analyzed using chi – square method (X2) =  (0  -e)    E           Which served to out qualitative characterizes  In the data into numerical form and relationships.           The research finding the essentials of publi…