Problems Of Effective Communication In The Public Sector: Power Holding Company Of Nigeria (phcn) In Benin City, Edo State

CHAPTER ONEINTRODUCTION BACKGROUND TO THE STUDY It is not possible to have good human relations without communication. On the other hand, effective communication is required not only for human relations but for a good and successful business (Spaho, 2011). In practice there is no organization without communication. There are organizations with bad communication and these cannot be considered successful organizations. Managers spend the majority of their time communicating in several forms: meeting, face-to–face discussion, letters, emails etc. Also more and more employees realize that communic…