Impact Of Total Quality Management On Production Cost Of An Organization

Impact Of Total Quality Management On Production Cost Of An Organization (A Case Study of Nigeria Bottling Company Plc, Kaduna) CHAPTER i: Introduction 1.1     Background of the Study Total quality management is known as the primary role of management to lead an organization in its daily operations and maintains it as a viable entity into the future. Quality has become an important factor in these. Although ostensibly always. an objective of business is customer in customer terms, because a specific goal in the late 1980’s provide higher quality are recognized as a key element for success, …