Outsourcing And Service Delivery By Commercial Banks In Uganda. A Case Study Of Equity Bank-mubende Branch.

54 pages ID: PAS0252

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DepartmentPurchasing and Supply
TypeProject
Pages54
Reference StyleYES
FormatMS Word & PDF
Reference No.PAS0252

Abstract

ABSTRACT This report is a result of an academic research titled outsourcing and service delivery of commercial banks in Uganda with a case study of Equity bank Mubende branch. The objectives of the study were: to assess the relationship between outsourcing and service delivery at equity bank Mubende branch, to find out how outsourcing improve efficiency at Equity Bank Mubende branch, to examine the different outsourcing strategies used by Equity bank Mubende branch. To answer research questions and achieve objectives, a case study and a questionnaire were used to collect primary data. It was …

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