Purchasing Research As A Tool For Profitability In The Service Industry

CHAPTER ONE INTRODUCTION 1.1   BACKGROUND OF THE STUDY Organizations uses many types of resources to function. One of the most valuable, often the least understood, is their knowledge base. Management is unable to take formed decisions without knowledge and the quality of that organization knowledge, skills, resides primarily in employees but can also be collected in data bases, reports patents, plans, budgets, memoranda and a variety of other documents. The knowledge base covers all aspects of the organizations activities products, technology, human resources, finance, sales and purchasing …