The Impact Of Human Relations On The Job Performance Of Secretries In Financial Institutions (a Case Study Of Enugu Urban)

 ABSTRACT A lot of us after graduating from our schools of higher learning are still ignorant about what it takes to work with people in an organization nor so they posses any knowledge of psychology. Most of the executives, especially the secretaries we are focusing our attention on, can recite a set of rules when asked how to handle a specific situation, but are at a loss when human relations function are relegated to the background, the effect on an organization will be counter productive especially if the staff do not know and follow the laid down procedures of human relations. Therefore, …