The Impact Of Secretaries In Improving The Quality Of Services Rendered By Nigerian Telecommunication Plc (nite), Enugu

48 pages ID: SEA0397

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Project Details

DepartmentSecretarial Administration
TypeProject
Pages48
Reference StyleYES
FormatMS Word & PDF
Reference No.SEA0397

Abstract

ABSTRACT This research work investigated the impact of secretaries on improving the quality of services rendered by NITEL Plc, Enugu. A sample of 74 respondent is the same with the number of the population that were used. Questionnaires structured in two-phases was used to elicit useful responses from the respondents, based on the analysis of the data collected. The following major findings were made: 1.Secretaries are true image makers of NITEL Plc, Enugu. 2.Secretaries contribute a lot to the quality of services rendered by NITEL Plc, Enugu. TABLE OF CONTENTS Title page Approval page Dedic…

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Pages48
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