The Impact Of Organisational Structure Of Commercial Bank On Efficient Customer Service

65 pages Chapters 5 ID: BFN0519

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DepartmentBanking and Finance
TypeProject
Pages65
Chapters5
FormatMS Word & PDF
Reference No.BFN0519

Abstract

CHAPTER ONE INTRODUCTION  A commercial bank in a country can be described as the fuel tank which supplies oil that lubricates trade and industry in order to get the wheel of economic activities in motion. A commercial banks is no larger uniquely described in terms of being a financial intermediary offering demand deposit and commercial lending service. Rather, it is a financial intermediary that provides financial service in an evolving industry.  The financial service is affected by both the organization and the structure of the bank. The quality of financial services rendered by the bank has…

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