Total Quality Management As A Tool For Organizational Effectiveness In The Nigerian Public Service

190 pages ID: BAM2739

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DepartmentBusiness Administration and Management
TypeProject
Pages190
Reference StyleYES
FormatMS Word & PDF
Reference No.BAM2739

Abstract

It is not news to say that the image of public service is fraught with red tapism, tribalism, nepotism, quota system, ethnicity and geo-political zone concept.  In fact, the issue of federal character (1999 Constitution, S. 14(3) which is a deliberate policy of federal government aimed at ethnic balancing in public sector (Inyang, 2000:142) has resulted in the sacrifice of professionalism, quality service, merit, and standard for a myopic, selfish and patronage public service. It is widely expected among the people that a political officer or top career officer in public service must ensure th…

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Pages190
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