Effects Of Total Quality Management Implementation In Performance Of Microfinance Institutions In Kenya: (a Case Of K-rep Development Agency (kda)

82 pages ID: BAM3599

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Project Details

DepartmentBusiness Administration and Management
TypeProject
Pages82
Reference StyleYES
FormatMS Word & PDF
Reference No.BAM3599

Abstract

ABSTRACT Total quality management (TQM) has been proposed to improve business performance and received considerable attention in recent researches .Despite the recent research efforts on effects on total quality management, little work has been done on effects of total quality management implementation in performance of microfinance institutions in Kenya, particularly K-rep Development Agency(KDA). This study sought to establish effects of total quality management implementation in performance of micro-finance institutions in Kenya. The scope of the study targeted micro finance institutions w…

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