Leadership And Quality Culture In Private Universities In Kenya: A Case Of Marist International University College

ABSTRACT Quality has become one of the major concerns in the business world. There is a lot technological invention and innovation across the globe and the world has become a global village. The consumers are informed and stakeholders are demanding accountability. This has raised a lot of pressure on how organizations should produce and deliver their products and service. Culture has also become a membrane which has to be penetrated for successful implementation of quality management. This entails enabling everyone in the organization to have the right attitudes and act towards delivering qua…